Account Management (14)

Learn how to make changes to your account once you've enrolled with a new energy provider

How do I cancel my sign-up?

Modified on Tue, 16 May, 2023 at 10:06 AM
I signed up for a plan but haven't received confirmation

Modified on Wed, 26 Apr, 2023 at 10:40 AM
Will I have to pay an early termination fee if I move?

Modified on Wed, 26 Apr, 2023 at 10:41 AM
What happens when the plan I sign up for ends?

Modified on Wed, 26 Apr, 2023 at 10:42 AM
I'm experiencing an outage or need to turn on electricity

Modified on Wed, 26 Apr, 2023 at 10:46 AM
Do you have to pay a cancellation fee if you sell your home?

Modified on Wed, 3 May, 2023 at 8:56 AM
Can you pay your bill with a debit card?

Modified on Thu, 19 Oct, 2023 at 10:45 AM
Does the rate include the electric charge and the delivery charge?

Modified on Thu, 19 Oct, 2023 at 10:49 AM
Where will the bill be coming from?

Modified on Thu, 19 Oct, 2023 at 10:56 AM
Will I get notified when a plan ends?

Modified on Tue, 16 May, 2023 at 10:02 AM